Analyst, Store Systems

·        Experience in Clienteling and web applications area with knowledge of .Net, SQL, PowerShell and Oracle DB.

·        Experience in supporting the large scale distributed Web / windows applications.

·        Retail experience with a knowledge of Web based application troubleshooting, Strong command of Windows O/S, batch scripting, and SQL

·        Experience in finding the root cause for failed clienteling and web applications.

·        Support and resolution of issues. Looking into incidents or tickets.

·        Ability to work as a team and individually for troubleshooting / investigating critical problems and leading meetings.

·        Ability to coordinate with the development team for issue resolution

·        Good knowledge of .NET. SQL database knowledge is mandatory.

·        Must have experience in Retail / Store System and production support L2/L3.

·        Ready to work in shifts (First general and second)

·        Good communication skills.

·        Knowledge in AWS, C#, Pathfinder/Nagios/AZURE/RTS/SolarWinds will be added an advantage